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Customer Testimonials

Who uses Six Disciplines®? Our clients include a variety of Inc. 5000 firms, divisions of Fortune 1000 companies, ISO-9000 certified companies – and a Baldrige Performance Excellence award winner.

Equity Fund Makes Commitment, Sees Results

“75% of the companies we invest in are on the Six Disciplines program. It’s not for everyone. The requirement of a CEO to really commit to Six Disciplines is what makes it work. If the CEO doesn’t believe in it or isn’t willing to commit the time, effort and energy that it requires, then it won’t work. But for those that do – the pay-off is there. A recent one of our investments that is following the Six Disciplines program more than doubled revenue and tripled EBITA in four years.”

Dick Hollington, President


Communication, Collaboration, Execution

“At the University of Findlay, faculty, staff, and trustees are committed to our mission. The Six Disciplines program is helping us work together more effectively. With six colleges and more than 60 academic and administrative departments, we benefit from the collaboration facilitated by the program. We depend heavily on our Six Disciplines coach to help us maintain a campus-wide review and the update of plans annually and quarterly. As a result, we are much better at staying focused on our top priorities and responding quickly to new opportunities or surprises.”

Dr. Kathryn Fell, President

University of Findlay  

Connecting People To Purpose

“I think we were a very loosely run company in the past, so just having a plan and the process and discipline helps. Things like how I communicate to the organization in our quarterly town hall meetings. Everything is driven through our vision 2020 and our strategic position. Our communication has been very consistent. People like to be a part of a plan. They like to understand where you’re going, and they understand macroeconomic things may happen, things may change. But ultimately knowing where we’re headed, and steps along the way along the ways helps.”

Mychal Kempt, CEO


Transforming Culture

“Six Disciplines has been the catalyst in changing our company from an over-committed reactionary culture to one with focus and discipline toward achieving our longer term objectives and strategies.”

Brett Sisler, President

Sisler Companies 

Doubling Sales - Improving On-Time Delivery

“One of the most important [results] to us was our ability to double sales in just a few years and our profitability is significantly above top quartile in our industry…We are very focused on on-time delivery. Our on-time delivery from a customer standpoint went from low 90s, to 99% plus on-time. The Six Disciplines process and systems helps us continue to try to drive and to improve that 1% we’re missing.”

David Nussear, President

Bluffton Motor Works  

Continual Accountability & Engagement

“I came out of a large public company. I’ve done a lot of strategic planning work. What’s different for me is the continual accountability in the Six Disciplines process. I now have a regimen and discipline.  Every week I meet with my senior leadership team, and we literally go through the battlefield objectives and the key initiatives that we agreed to as a part of our vision 2020.”

Mychal Kempt, President & CEO


Economic Development Roadmap

“The Six Disciplines program has positioned us to run a more efficient, accountable and focused organization in a way that better serves our members and our community. The completeness of the Six Disciplines program provides helps us maintain a clear roadmap for moving both the organization and the interests of the Greater Findlay area forward.”

Douglas Peters, Former President & CEO

The Findlay-Hancock County Alliance 

Self-Leadership Training Works

“Before our first onsite Self-leadership Workshop, I told my Six Disciplines coach that I demanded a very high quality event since 25 of my key people were devoting a day.  The result exceeded even my high expectations. We are scheduling several more.”

John Marcaccio, President

Capewell Aerial Systems 

Rapid Growth In The Volatile Construction Industry

“Since 2000, Trufast has grown sales 15% annually. This rapid growth has brought many challenges to the organization. We are practitioners of the Six Disciplines program to help management focus the organization on the opportunities that truly add value. Not only has it improved our strategic planning process, more importantly, it provides the tools to allow us to execute the plan. This is what separates the Six Disciplines program from all the other strategic planning processes. Six Disciplines brought us a process to accomplish what we think is important. It’s not somebody walking in and saying, ‘You know what? I’m the smartest guy in the room. Get out of the way. I’ll tell you what’s wrong with your business.’ Six Disciplines comes in and says, ‘You guys figure out what’s important, we’ll help you accomplish it.’ To me that’s the difference in the Six Disciplines approach.”

Brian Roth, President & CEO


Transparency & Accountability

“With Six Disciplines a plan is a living, breathing thing. They come in quarterly, and they help you review the plan, and they hold you accountable. And throughout the organization, even at my level, it helps to have something besides your board, holding you accountable. At those quarterly reviews, we review what we said we were going to do, we review if we’re on track, and if we need to make changes to the plan.”

David Nussear, President

Bluffton Motor Works 

Developing Management's Discipline

“Many of the businesses we work with are under-managed… A lot of what we can bring to the table is management discipline. We want them to develop a clear strategy and hold them accountable to that strategy. Six Disciplines provides one of the best coaching programs out there. The Six Disciplines Coaching program allows for the development of a strategy and mentors people how to execute and monitor the results.”

Dick Hollington, President

Capital Works 

Not-For-Profit Effectiveness

“I wholeheartedly encourage not-for-profit and direct service organizations to implement the Six Disciplines planning process. It can make a real impact on their ability to deliver on their mission and to become more self-sufficient in terms of their funding.”

Kathy Kreuchauf, President

The Findlay-Hancock Community Foundation  

Alignment With Strategic Partners

Our former strategy was just ‘to sell.’ Six Disciplines has changed all that. We’re now looking at our business through a 10-year window, but with a focused quarterly strategy to get us there.  We’re more organized and setting common goals that align with our manufacturers’ goals.  We expect that getting on the same page with each other and our manufacturers will tremendously improve our business.  And this is not just a good plan written down and put into a desk drawer.  With Six Disciplines, it’s all about execution.”

Scott Boley, Partner

JPR Systems 

Lasting Change Management

“Six Disciplines helped us as we successfully defined and completed several critical and complex change initiatives on time and on budget. The Six Disciplines system has forced us to become more accountable to ourselves and others, and to define measurable goals and objectives that serve as litmus tests as we look to implement new ideas/products.”

Jim Zellner, Marketing Manager

Findlay Publishing Company 

Structure, Simplicity, and Better Execution

“Numerous ‘best management’ practices have been incorporated into PRO-TEC’s corporate culture, including a self-directed workforce, lean manufacturing, continuous improvement, and an empowered workforce exercising ownership, responsibility, and accountability. The Six Disciplines methodology brings structure and simplicity to the processes essential to managing our business. We have been using the Six Disciplines process for over five years and have achieved noticeable results. Probably the most important benefit of all is that Six Disciplines helps us learn how to execute better and better year after year.”

Paul Worstell, Former President

The PRO-TEC Company (a Baldridge National Quality Award Recipient) 

ROI On The People Side

 “With Six Disciplines, we see even greater return on investment on the intangibles of morale, associate confidence in the company, the process, and themselves, and leadership vision.”

Pat O'Connor, President

Range Kleen 

A Disciplined And Systematic Approach

“Six Disciplines helped us to focus on executing our top priorities in a systematic and disciplined approach, that will allow us to continue to grow the business to meet our goals.”

Todd Kriegel, CEO

Global Precision Parts